Service Centers and Consumers Call

(866) 393-3968


American Warranty Service's calls are answered 24 hours a day seven days a week. Normal hours of operation are Monday through Friday 9 a.m. to 6 p.m. CST (Central Standard Time).

Sometimes problems with products can be fixed by our technicians, other times an actual product repair or replacement is needed. If so, you will be directed to a service center near you. Either way we will handle your issue promptly and efficiently. You may also email us at for faster service.

Locating a Service Provider

AWS maintains an international network of thousands of service centers across the United States, Puerto Rico, and Canada. To locate the closest service center near you please call our toll free 1-866-393-3968 during normal business hours. Please have your product model, serial number and proof of purchase ready when you call as these things will be necessary in order to start a warranty claim and to identify your nearest service center.